How To Complain To The Care Quality Commission. You can contact the Aged Care Quality and Safety Commission by phone 1800 951 822 through an online complaint form or in writing. The CQC will write to you and let you know what they will do about your concerns.
If you feel unable to do this or you have tried and were unsuccessful you can contact our National Customer Service Centre who will pass your concerns to our complaints team. You can use this form to lodge a complaint with us. Reporting concerns to the Care Quality Commission.
You can use this form to lodge a complaint with us.
The CQC website gives out very helpful advice and useful guidelines about. Call us on 1800 951 822 free call and ask to provide feedback on an aged care service. CONTACTING THE CARE QUALITY COMMISSION If you have a genuine concern about a staff member or regulated activity carried on by this Practice then you can contact the Care Quality Commission on 03000 616161 or alternatively visit the following website. Phoning 03000 61 61 61.